Latest News : RacingNorton E-Shop Update:

 

05/02/19: Family Illness - PLEASE READ BEFORE PLACING ORDER

I am sorry to say that, due to family illness in the last two weeks - we will not be able to deal with any new orders for at least the next 3 weeks.  As well as Steph being ill (who does all the mail order side - but suffers from Diabetes, so is very susceptable to other virus's as well), we have some other serious family illness which is preventing both of us from completing tasks.

For those that already have orders in progress and have made payments, Steph believes orders paid for should have been sent out - up to last Friday 1/2/19, so we are pretty much up to date.  However, for any in progress - or you do not think you have received an order already paid for - please email myself - paul.norman@racingvincent.co.uk and 'cc' sales@racingvincent.co.uk and I will try to confirm status within 2 days.

For anyone that has placed an online order within the last one week (29/1/19 onwards) - we are very sorry, but we may not be able to deal with your order for some time.  Therefore, if you are in a rush - we can only apologise, but cannot help.  And I am sure you will understand - when we are operating again, we will process new orders in the order they  were placed - irrespective of size, sorry.

As a final point, unfortunately the last 6 months has been very difficult for us - for the reasons above, combined with losing our old office and having to downsize - making Steph's job more difficult.  Therefore less time has been available for concentrating on re-stocks, stock counts etc.

The only way we continue to operate a sustainable business model - and keep on supplying these parts to you - is when we are back at full strength, to dedicate more time to the restocking and supply of existing parts . . . therefore orders may take longer to process.   

For the moment, we will keep the website open so you can place your order - BUT PLEASE BEAR IN MIND WE CANNOT ANSWER EMAILS AT THE MOMENT AND NEW ORDERS ARE NOT LIKELY TO BE LOOKED AT FOR AT LEAST 2 - 3 WEEKS AND MAY BE LONGER.  Our apologies - but if this is too long then please do not place your order, sorry.

We will provide an update on the position over the next week

Best wishes,

Paul Norman and Steph Norman

 

As a final note - I notice I am getting occasional phone call queries on my mobile phone.  Although I know this may be normal for some small businesses - I am sorry, but will never take phone calls from numbers I do not recognise - as my phone is supplied by my main 'day' job and I only take calls I recognise for that job. 

Therefore if you do wish to contact us for information, please email through the normal process or sales email and I will get back to you as soon as I can. If you do not get a reply - just try again, as we often get more query emails than we can reply to and they will occasionally get missed.  Thx.

 

 

16/12/18: Latest Update - Valves: New Stock (inclduing 5/16" Stem)

Hi Everyone, just to let you know a large restock of G&S SOHC valves has just come in.  This include all popular sizes and variations for both 350cc and 500cc models - I have just spent the last weekend unpacking and bagging them!  For those customers already waiting for a particular valve on backorder - Steph should be sorting through these and contacting you in the next two weeks, but please email us if you want to check on our normal sales@racingvincent.co.uk email.

Finally, we have also had a batch of 5/16" stem valves commisioned - as fitted to later SOHC Manx engines and early DOHC engines - these are available in 4 variations.  Go to our Head and Barrel section to see all valves (but note we will also be updating the drop down listings of some of these as well in the next two weeks):  Head and Barrel Section

Engine Bolts and Nuts:  The other latest update is to let customers know we have been hard at work for the last 3 months CNC machining Norton SOHC hex head engine bolts of all types - for both 350cc and 500cc engines in stainless steel.  We are about 80% completed on these - but many are already completed, I just need to prepare the listings and photographs, which I will be doing as time permits over the Xmas period.  However, if you wish to enquire before they are listed - normal email: sales@racingvincent.co.uk.  for more details.  As well as the correct BSC threads, they also have correct style Norton heads - for both International and early Manx models.  Not cheap, due to the setup and effort of small batchs - but v nice! 

Best wishes and Merry Xmas

Paul Norman 

www.RacingVincent.co.uk

 

22/11/18 New Products/Products Back in Stock:

November Product Updates:

Remote Needle and Prayer Book Spring to Fit Amal RN racing Carb.  New batch manufactured in house, with price reduced because of this: Amal RN Section

Norton SOHC Magneto Chains - Now back in stock: Timing Case Section

Norton OHV/SV Magneto Chains - New Listing: OHV/SV Section

Edwardian Belt Drive - Belt Rim Retaining Bolt Set (for Douglas and similar models:   Douglas Section

October Product Updates:

Norton OHV phospher bronze Valve Guides.  Continuing to expand OHV range - now in stock:   OHV/SV Section 

Norton Gearbox LH sprocket retaining nut - fits all 1930's-50's gearboxs/models:   Gearbox Section

September New/Restocked Product Updates:

Norton Single Models (Rigid and Plunger) Lucas wiring looms:  Electrical Section

Exotic Wood Douglas Gearknobs and Gearchange Gate Bolts:  Douglas 2 3/4hp Section

Back in stock - Stainless 2BA cheesehead  electricalscrews (first batch went very quickly :  2BA Cheesehead screws 

July - August New/Restocked Product Updates:

Braced and Unbraced handlebars now back in stock (but limited quantities): Controls/Handlebars Section

Bellmouths/Bellmouth Rings to fit Amal TT/RN/GP carbs (Short/Med/Long): RN Carb Section (and TT/GP)

Norton OHV Valve and Valvegear.  Side Valve (SV) valves  all now in stock:   OHV/SV Section 

If you have any queries on parts you are waiting for, or trying to find for your SOHC (or OHV/SV) Norton, email us on our normal sales@racingvincent.co.uk email 

best regards

Paul Norman

 

15/04/18 Latest Newsletter - New and Restocked Parts:

Hi Everyone, a very busy last few months both manufacturing and restocking, following a difficult 2017.  See our latest Newsletter below:

Newsletter 28 - Spring 2018 (posted 15/4/18)

Best wishes 

Paul Norman.  15/10/2017

 

14/06/17 Previous Newsletter Here:

To see the latest new products, what is back in stock and just a general Spring 2017 update, see latest Newsletter poster here:

Newsletter 27 - Spring 2017 (posted 25/5/17)

 

Site Status: We Are Currently Open 

But please read our Terms of Business from 2017:

20/1/17:  We have re-opened for the New Year, but may only be open for limited periods of time each month – dependent on the level of orders we receive, as myself and our staff are only able to do this Norton Parts business part time.

My daughter Stephanie manages the office and the mail order side of the business (part time) – so you should see her reply to most emails.  She is very friendly and efficient – but is not a motorcycle person – so please bear this in mind when emailing on our Sales email. We try very hard to keep our customers informed, but because of the number of orders we receive - sometimes it may take time to come back to you, but all orders placed will get responded to, please bear this in mind when placing orders - after an automated acknowledgement email, it may take some time - but we will respond to you when Steph gets to your order, thank you.

Please read the notes below, particularly regarding where to send differing email requests - this is really  important, as if not sent to right address they will not get replied to

Best wishes, 

Paul Norman, January 2017

 

If we are closed: the ‘Items’ button on the left of the screen will not be present - to prevent items being ordered.  If this is the case – please read the note below for opening times.  It means we are dealing with a backlog, of orders and will take your email address and email you so you know when the catalog is back up – to ensure you are prioritised as the next person in the queue.

Here is our latest Newsletter, summarising 2016 and an update on on latest news: Newsletter26

 

Please Read our Terms and Conditions before placing any order 

It is very important you do this and fully understand them to avoid any disappointment: 

Terms and Conditions

 

Online Orders Already In Progress

If you already have an order in progress – it will be being processed as normal.  If you wish to enquire on your order progress use the normal mail order email: sales@racingvincent.co.uk

 

Catalog Opening Times

If you wish to place a new order and want further information on when we will next be open, then please email the following address: OpeningTimes@racingvincent.co.uk

 

Technical Queries:

If you have a technical enquiry or want technical help – please email at the following address: TechnicalQueries@racingvincent.co.uk

But please remember – as well as this business, I work in a full time day job and only have very limited time available left for answering your queries.  Therefore, I can only answer these queries as I have time available (and as I work very long hours in the day job, I am unable to take phone calls, sorry).  If I have not replied back in two weeks, do not take offence – just try again! 

Please do not send technical queries to any of the other email addressesthey will be ignored without exception.

Sorry – but we are only open part time, and already at capacity just dealing with customer’s existing orders on the ‘Sales’ email – therefore anything else sent to that email address will be deleted, I hope those of you that have already placed orders will understand the reason for this - we want to ensure we can prioritise what time we have to completing your orders