RacingNorton E-Shop - Latest News and Updates:

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28/05/20 : DOHC Seat Cover Kits to Fit early '50's Featherbeds - ltd qty avail

We have just completed assembling the seat kits to fit DOHC Featherbed Manx Norton humped seats, copied faithfully from an original seat, as shown in our latest Newsletter below.  Only limited quantity available, so we wanted to offer them to regular visitors here first.  Find them here:

DOHC Seat Cover Kits

23/05/20 : Latest Newsletter No:30 (at last!)

Finally managed to finish and publish the Newsletter I started back in February!, See it here:

Newsletter No30 Spring 2020

12/05/20 : V-Log Updates 

I have posted a couple of short V-logs yesterday - the links are on our video page:

Video and V-Log page

 And also just a reminder that Steph is on holiday this week, returning Monday 18th May.  She will respond to any new orders received this week then, best wishes, Paul. 

04/05/20 : New Items and Re-Stocks

We now have air adjuster kits back in stock to fit original Amal TT, RN and GP carbs - which are based on the original distinctive items, including cable adjusters which are now also sold seperately:

Parts to Fit Original TT/RN/GP carbs

26/04/20 : New Youtube Video - Taverners Trial and Video Page

I have finally got round to posting on Youtube a VMCC Taverners Trial I spectated/observed at back on 1st April - just before Coronavirus hit the UK.  For the Norton folks it includes some footage of my mate Manuel on his nicely original and well setup Norton 500T.  l have added a new 'Video' webpage which can be seen on the list on the left, or the link below, which I will add to in the future: 

RacingNorton Youtube Video Link Page

23/04/20 : Coronavirus/COVID-19 Update and Re-Stocks

Hi everyone, hope you and your families still well - and getting to work on some of your home motorcycle projects, if nothing else!

Just to let you know we are still operating from home, and although some items are in limited supply - as we have some suppliers closed, we also have had the opportunity to re-stock on many other parts and I am still manufacturing most days.  I will be issuing a Newsletter shortly . . but only so many hours in a day and I am pretty slow at that stuff . . . as the regular customers know!

However, as an interim update - just before COVID lockdown I was able to source some RHP twin row bevel bearings (Item 0005) - which are now virtually unobtainable, as we had gone out of stock again in late 2019 (and actually, having spent a long time searching - thought this could be it this time - and RHP have confirmed they will not make more) .  So - I am sorry the price is so high, but read the update in the listing for why that is - and at least we have this essential bearing in stock again

And also wanted to let customers know - we have just completed a new batch of 0248/0248B crankcase One Way valves and breather unions - which have been out of stock for some time, Steph will contact those customers we know are waiting for them.  For anyone not sure, one way valves were fitted to most single cylinder crankcases, and are often replaced mistakenly with straight through breathers if they get chewed or clogged.  I am not sure how effective they work on all engines . . . but are the first thing I ask customers to check when they say they have oiling issues!

Find them here :-Item 0248: A2/707 Crankcase Breather OneWay Valve

Thats it for now - Keep Well Everyone, stay in if you can and stay safe!

Paul and Steph

 

06/04/20 : Coronavirus/COVID-19 Update and Other News

We hope you and your families are keeping well in these difficult times.  We have had some very nice emails and well wishes from you - from all around the world - so want to share those positive vibes and wish all of you and your families continued good health and hope that like us - you are  taking the opportunity to take joy from the little things at home - like those household tasks that you have been putting off, or (as in my case) - the occasional disappearance into the workshop to play with your favourite 2-wheeled girlfriend!

Steph_and_Milo_1sn 

We are still up and running - but as you would expect, Steph is now working from home - she is back living with us and using my home office, we are only visiting our main commercial office to pick stock up . . . I have been pushed out of my home office you see here and now have to use my little downstairs living room for my own work . . . she has even employed a Minder to make sure I don't come in to disturb her - Meet Milo the new RacingNorton employee and Guard Dog . . . look carefully and you can even see he is wearing a tee shirt and big gold chain round his neck . . . to show he has atitude.  You may also notice that the office 'dress code' has gone down a level . . . it seems dressing gowns are now the new 'smart casual' - but I am ok with that, and just glad that we can still keep operating and adapt to the current restrictions.  

The last few weeks for us have been very busy - with lots of new parts being manufactured or re-supplied, and I want also to thank many of my external suppliers - who have been facing their own challenges and temporary close-downs, but have helped us in resupplying many out of stock items - and I am trying to get a Newsletter out to list all of these.

So finally, we would like to just say again - keep well and stay at home if you possibly can - and join us in thanking all of those essential services that are still operating and doing all they can to help those less fortunate than us.

Best wishes

Paul and Steph Norman (and Milo!).  

 

 

Update to Payment Terms & Conditions -  April 2020:

Please note that from May 2020 we will be asking customers whose orders are in excess of £200 to pay by electronic bank transfer in preference to Paypal.

Although we understand Paypal is very popular and convenient, their charges are far greater than other payment methods, which currrently we are having to sustain.  If customers do still want to pay by Paypal (on those order of £200 or more), we will accept it - but will add a small overhead charge to account for that additional cost (which we do not take account of in our retail margin).

We will also still accept cheques (although it is becoming increasingly difficult to find a bank branck office that is open to accept them!), and we are also looking at how to accept Visa Debit card, given that we only invoice the customer once the order has been picked - which our Web Shop is currently unable to deal with.

If you have any questions or concerns about payment methods - please email us on sales@racingvincent.co.uk

 

Homepage format change - October 2019:

If you previously visited this page you will know we also listed previous newsletters and a history of recent changes.  This was replicating the information we also held on the New Products and Restocks page.

So going forward - every 3 months (approximately!), we will clear down recent reststocks and previous Newsletters link from this homepage, but the full history of both will be available from this page:

New Products & Restocks

 

Site Status: We Are Currently Open 

But please read our Terms of Business from 2019:

20/10/19:  We are currently open and operating as normal, but please bear in mind we are only a small business - operated by just myself and my daughter Stephanie - who deals with all the online orders.

Apologies in advance, but we can only take new orders through this online website - as it generates all the order paperwork.

Once you have placed an order online, Stephanie will contact you back by email (normally within 5 days) to confirm the order has been placed and will be dealt with as soon as possible, but bear in mind that at busy periods (or when Stephanie is on holiday is on holiday or ill) this may take longer, and that big orders invariably take some time to prepare.

A final point - although we try hard to keep our Product listings up to date - many items sell very quickly and some items you have ordered may not be available.  Apologies if this is the case, but please bear this in mind when placing orders and Steph will normally check with me to find out when a re-stock is due.

Best wishes, 

Paul Norman, October 2019

If we are closed: the ‘Items’ button on the left of the screen will not be present - to prevent items being ordered.  If this is the case – please read the note below for opening times.  It means we are dealing with a backlog (or family illness etc), of orders and will take your email address and email you so you know when the catalog is back up – to ensure you are prioritised as the next person in the queue.

 

Please Read our Terms and Conditions before placing any order 

It is very important you do this and fully understand them to avoid any disappointment: 

Terms and Conditions

 

Online Orders Already In Progress

If you already have an order in progress – it will be being processed as normal.  If you wish to enquire on your order progress use the normal mail order email: sales@racingvincent.co.uk

Phone Calls:  Please note, although you may find a phone number one some of our web pages - Please do not phone for order updates or technical information - use the email address above.  This phone number is the phone I have to use for my day job and cannot be answered for any numbers not recognised.  If for whatever reason you do not get an update within 5 days on our sales email for an order/payment, then also include Paul's email - paul.norman@racingvincent.co.uk and he will contact you back as soon as he can

Catalog Opening Times

In the rare event we are temporarily not taking new orders, it is likely because of family illness.  If this is the case I will post an update at the top of this homepage and we will disable the Order Items function.  At this time If you wish to place a new order and want further information on when we will next be open, then please email the following address: OpeningTimes@racingvincent.co.uk

Technical Queries:

If you have a technical enquiry or want technical help – please email at the following address: TechnicalQueries@racingvincent.co.uk

But please remember – as well as this business, I work in a full time day job and only have very limited time available left for answering your queries.  Therefore, I can only answer these queries as I have time available (and as I work very long hours in the day job, I am unable to take phone calls, sorry).  If I have not replied back in two weeks, do not take offence – just try again! 

Please do not send technical queries to any of the other email addressesthey will be ignored without exception.

Sorry – but we are only open part time, and already at capacity just dealing with customer’s existing orders on the ‘Sales’ email – therefore anything else sent to that email address will be deleted, I hope those of you that have already placed orders will understand the reason for this - we want to ensure we can prioritise what time we have to completing your orders